welcome to shanghai disney resort official website! our privacy policy has been updated. the updated privacy policy details our data collection practice for redeeming shanghai disneyland annual passes online and opting in to the facial recognition park entry online. please read it carefully.
notice - june 27, 2021
welcome to shanghai disney resort official website! our privacy policy has been updated. the updated privacy policy details our data collection practice for redeeming shanghai disneyland annual passes online and opting in to the facial recognition park entry online. please read it carefully.
shanghai disney resort is currently in a reservation phase that requires all guests, including shanghai disneyland annual pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a shanghai disneyland reservation qr code prior to their arrival at the park’s main entrance (please note, crystal annual pass holders must make a reservation in accordance with the crystal annual pass reservation rules and procedures). click here for more details.
shanghai disney resort is operating normally with enhanced health and safety measures in place. however, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest covid-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.
shanghai disneyland transitioned to a new reservation phase starting august 24, 2020 - june 27, 2021
shanghai disney resort is currently in a reservation phase that requires all guests, including shanghai disneyland annual pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a shanghai disneyland reservation qr code prior to their arrival at the park’s main entrance (please note, crystal annual pass holders must make a reservation in accordance with the crystal annual pass reservation rules and procedures). click here for more details.
shanghai disney resort is operating normally with enhanced health and safety measures in place. however, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest covid-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.
  • please redeem your disney concierge services at the walt disney grand theatre in disneytown before you enter shanghai disneyland.<\/li>
  • present your host with a valid government-issued id (mainland travel permit for hong kong and macao residents or prc travel document. taiwan guests must provide their mainland travel permit for taiwan residents or prc travel document. other guests must provide a valid foreign passport).<\/li>
  • all guests booked to enjoy disney concierge services must be present at the meeting location to redeem the service together if a booking is made using one valid government-issued id.<\/li><\/ul>","anchor":"how to redeem your exclusive experience"}},"learnmoreanchor6":{"id":"","text":"","templateid":"custom-overview-header-body","type":"webdescription","sections":{"header":"terms & conditions","body":"
    • to ensure smooth park entry, guests are required to provide their government id\/travel document\/passport information (please refer to the shanghai disney resort official website) and prepaid ticket order when entering the park. guests who reserve a single ticket or a number of park tickets are required to enter the park with rest of the ticket holders booked under their government id.<\/li>
    • guests are required to provide their full name, valid id information and mobile phone number when booking. full payment must be made at the time of booking. up to five disney concierge services can be purchased using one valid id in one order, and each valid id can only be used to place one order on any selected day.<\/li>
    • at least one guest per group must be 16 years or older.<\/li>
    • disney concierge services are subject to the park\u2019s operational availability for any guests wishing to purchase a same-day order.<\/li>
    • disney premier access (dpa) and other benefits contained within the disney concierge services are restricted to the guests who redeem the disney concierge services. they are not transferable and may not be resold or exchanged for any items of value or services, including but not limited to cash, gift cards, meals, other theme park tickets or alcohol and tobacco.<\/li>
    • unless otherwise provided by law, all items contained in the \u201cdisney concierge services\u201d are non-transferable and non-refundable without our permission.<\/li>
    • dated disney concierge services can be replaced twice with new dated disney concierge services of equal or greater value by paying the difference in price \u2013 replacement eligibility is subject to availability. date changes must occur, at the latest, 52 hours prior to 00:00am on the date of the entitlement.<\/li>
    • park tickets are excluded in disney concierge services. the price of disney concierge services, as value-added services, varies by date.<\/li>
    • the dpas contained in the disney concierge services are linked to the park tickets of guests. we are not responsible for any loss or inconvenience caused by app error which is not attributable to our fault or caused by any unauthorized duplication or sale of dpas. the price of disney concierge services does not change if any of the attractions corresponding to the dpas contained in disney concierge services are temporarily suspended or closed. please verify the attractions listed on the dpa set details screen for the day, as well as the attraction real-time status published on the shanghai disney resort official app.<\/li>
    • please queue up and enter the disney premier access entrance at the attraction referred by each dpa. at the disney access point, scan the dpa qr code located within the shanghai disney resort official app or scan the qr code located on the back of your park ticket. after scanning the qr code, a cast member will check that the photo associated with the park ticket matches the identity of the person redeeming the dpa. if the dpa user does not match the visual identity of the park ticket holder, the dpa will not be accepted. dpa is valid only on the date of redemption of disney concierge services and can be used only once at each corresponding attraction.<\/li>
    • in consideration of capacity, extreme weather, special events, safety or order in the park, or if the circumstances so require, we may from time to time, change the operating hours of the park or any park attraction, close the park or any part of it to the general public temporarily, restrict the number of persons having access to the park, and\/or suspend or cancel any attraction or entertainment program.<\/li>
    • in instances of inclement weather, disney concierge services will still commence. we encourage our guests to dress accordingly. we may photograph, film, videotape and\/or record in the park. guests\u2019 entry into the park constitutes guests\u2019 consent to be filmed, photographed and\/or recorded, and to our use of these images and\/or sound recordings, which may capture your portrait and\/or voice, for our internal business, administrative and operational purposes or other directly related purposes, for the purposes of meeting the legal, safety or security requirements, or for other legitimate purposes. guests are responsible for the security and protection of their personal belongings at all times. admission to shanghai disneyland is subject to the park rules and regulations as posted on our website (
              • classic package (including ‘illuminate! a nighttime celebration’ session 1)

                benefits include:
                (subject to operational needs on that day)

                • premier admission: start your day off the right way with priority access to shanghai disneyland via the disneytown entrance.
                • disney premier access set: soaring over the horizon, roaring rapids, tron lightcycle power run, buzz lightyear planet rescue, peter pan's flight, seven dwarfs mine train, voyage to the crystal grotto, pirates of the caribbean: battle for the sunken treasure.
                • reserved viewing areas: watch mickey’s storybook express and the first illuminate! a nighttime celebration from reserved viewing areas (shanghai disneyland may offer an additional illuminate! a nighttime celebration subject to park operations).
                • convenient dining: enjoy express pickup service for turkey legs at select distribution points.
                • premium planning: make the most of your trip with our exclusive concierge services to help with any of your enquiries.
                the reserved viewing area for the illuminate! a nighttime celebration is only for the first illuminate! a nighttime celebration on the day of redemption (shanghai disneyland may offer an additional illuminate! a nighttime celebration subject to the park operations and please refer to the shanghai disney resort official app regarding the performance schedule and other details for the day).
                please note, park tickets are not included as part of the disney concierge service and guests should purchase the park tickets separately.

                deluxe package (including ‘illuminate! a nighttime celebration’ session 1)

                benefits include:
                (subject to operational needs on that day)

                • premier admission: start your day off the right way with priority access to shanghai disneyland via the disneytown entrance.
                • disney premier access set: soaring over the horizon, roaring rapids, tron lightcycle power run, buzz lightyear planet rescue, peter pan's flight, seven dwarfs mine train, the many adventures of winnie the pooh, pirates of the caribbean: battle for the sunken treasure, rex’s racer, woody’s roundup, challenge trails at camp discovery, voyage to the crystal grotto.
                • reserved viewing areas: watch mickey’s storybook express and the first illuminate! a nighttime celebration from reserved viewing areas (shanghai disneyland may offer an additional illuminate! a nighttime celebration subject to park operations).
                • convenient dining: enjoy express pickup service for turkey legs at select distribution points.
                • premium planning: make the most of your trip with our exclusive concierge services to help with any of your enquiries.
                the reserved viewing area for the illuminate! a nighttime celebration is only for the first illuminate! a nighttime celebration on the day of redemption (shanghai disneyland may offer an additional illuminate! a nighttime celebration subject to the park operations and please refer to the shanghai disney resort official app regarding the performance schedule and other details for the day).
                please note, park tickets are not included as part of the disney concierge service and guests should purchase the park tickets separately.

                classic package (including ‘illuminate! a nighttime celebration’ session 2)

                benefits include:
                (subject to operational needs on that day)

                • premier admission: start your day off the right way with priority access to shanghai disneyland via the disneytown entrance.
                • disney premier access set: soaring over the horizon, roaring rapids, tron lightcycle power run, buzz lightyear planet rescue, peter pan's flight, seven dwarfs mine train, voyage to the crystal grotto, pirates of the caribbean: battle for the sunken treasure.
                • reserved viewing areas: watch mickey’s storybook express and the second illuminate! a nighttime celebration from reserved viewing areas.
                • convenient dining: enjoy express pickup service for turkey legs at select distribution points.
                • premium planning: make the most of your trip with our exclusive concierge services to help with any of your enquiries.
                the reserved viewing area for the illuminate! a nighttime celebration is only for the second illuminate! a nighttime celebration on the day of redemption (please refer to the shanghai disney resort official app regarding the performance schedule and other details for the day).
                please note, park tickets are not included as part of the disney concierge service and guests should purchase the park tickets separately.

                deluxe package (including ‘illuminate! a nighttime celebration’ session 2)

                benefits include:
                (subject to operational needs on that day)

                • premier admission: start your day off the right way with priority access to shanghai disneyland via the disneytown entrance.
                • disney premier access set: soaring over the horizon, roaring rapids, tron lightcycle power run, buzz lightyear planet rescue, peter pan's flight, seven dwarfs mine train, the many adventures of winnie the pooh, pirates of the caribbean: battle for the sunken treasure, rex’s racer, woody’s roundup, challenge trails at camp discovery, voyage to the crystal grotto.
                • reserved viewing areas: watch mickey’s storybook express and the second illuminate! a nighttime celebration from reserved viewing areas.
                • convenient dining: enjoy express pickup service for turkey legs at select distribution points.
                • premium planning: make the most of your trip with our exclusive concierge services to help with any of your enquiries.
                the reserved viewing area for the illuminate! a nighttime celebration is only for the second illuminate! a nighttime celebration on the day of redemption (please refer to the shanghai disney resort official app regarding the performance schedule and other details for the day).
                please note, park tickets are not included as part of the disney concierge service and guests should purchase the park tickets separately.

                how to redeem your exclusive experience

                • please redeem your disney concierge services at the walt disney grand theatre in disneytown before you enter shanghai disneyland.
                • present your host with a valid government-issued id (mainland travel permit for hong kong and macao residents or prc travel document. taiwan guests must provide their mainland travel permit for taiwan residents or prc travel document. other guests must provide a valid foreign passport).
                • all guests booked to enjoy disney concierge services must be present at the meeting location to redeem the service together if a booking is made using one valid government-issued id.

                terms & conditions

                • to ensure smooth park entry, guests are required to provide their government id/travel document/passport information (please refer to the shanghai disney resort official website) and prepaid ticket order when entering the park. guests who reserve a single ticket or a number of park tickets are required to enter the park with rest of the ticket holders booked under their government id.
                • guests are required to provide their full name, valid id information and mobile phone number when booking. full payment must be made at the time of booking. up to five disney concierge services can be purchased using one valid id in one order, and each valid id can only be used to place one order on any selected day.
                • at least one guest per group must be 16 years or older.
                • disney concierge services are subject to the park’s operational availability for any guests wishing to purchase a same-day order.
                • disney premier access (dpa) and other benefits contained within the disney concierge services are restricted to the guests who redeem the disney concierge services. they are not transferable and may not be resold or exchanged for any items of value or services, including but not limited to cash, gift cards, meals, other theme park tickets or alcohol and tobacco.
                • unless otherwise provided by law, all items contained in the “disney concierge services” are non-transferable and non-refundable without our permission.
                • dated disney concierge services can be replaced twice with new dated disney concierge services of equal or greater value by paying the difference in price – replacement eligibility is subject to availability. date changes must occur, at the latest, 52 hours prior to 00:00am on the date of the entitlement.
                • park tickets are excluded in disney concierge services. the price of disney concierge services, as value-added services, varies by date.
                • the dpas contained in the disney concierge services are linked to the park tickets of guests. we are not responsible for any loss or inconvenience caused by app error which is not attributable to our fault or caused by any unauthorized duplication or sale of dpas. the price of disney concierge services does not change if any of the attractions corresponding to the dpas contained in disney concierge services are temporarily suspended or closed. please verify the attractions listed on the dpa set details screen for the day, as well as the attraction real-time status published on the shanghai disney resort official app.
                • please queue up and enter the disney premier access entrance at the attraction referred by each dpa. at the disney access point, scan the dpa qr code located within the shanghai disney resort official app or scan the qr code located on the back of your park ticket. after scanning the qr code, a cast member will check that the photo associated with the park ticket matches the identity of the person redeeming the dpa. if the dpa user does not match the visual identity of the park ticket holder, the dpa will not be accepted. dpa is valid only on the date of redemption of disney concierge services and can be used only once at each corresponding attraction.
                • in consideration of capacity, extreme weather, special events, safety or order in the park, or if the circumstances so require, we may from time to time, change the operating hours of the park or any park attraction, close the park or any part of it to the general public temporarily, restrict the number of persons having access to the park, and/or suspend or cancel any attraction or entertainment program.
                • in instances of inclement weather, disney concierge services will still commence. we encourage our guests to dress accordingly. we may photograph, film, videotape and/or record in the park. guests’ entry into the park constitutes guests’ consent to be filmed, photographed and/or recorded, and to our use of these images and/or sound recordings, which may capture your portrait and/or voice, for our internal business, administrative and operational purposes or other directly related purposes, for the purposes of meeting the legal, safety or security requirements, or for other legitimate purposes. guests are responsible for the security and protection of their personal belongings at all times. admission to shanghai disneyland is subject to the park rules and regulations as posted on our website (https://www.shanghaidisneyresort.com/en/rules)
                • these terms and conditions are subject to change. if there are mandatory requirements stated in the laws otherwise, then related ordinances will be followed. for the purposes of these terms and conditions, “we” means either or both of “shanghai international theme park company limited” and “shanghai international theme park and resort management company limited”.

                contact us

                • to learn more about disney concierge services, please contact the shanghai disney resort reservation center on 400-180-0000.
                • guests under the age of 18 must have a parent or guardian’s permission to call.
  • tickets store | shanghai disney resort-凯发网站

     

     

    pass eligible visit dates are subject to the pass calendar found on the \u201cshanghai disneyland annual pass calendar\u201d page on the shanghai disney resort official website and the shanghai disney resort official wechat account. guests will be able to see the following six months of the pass calendar (including the current month). the pass calendar for the new month will be released in the middle of each month. the \u201cshanghai disneyland annual pass calendar\u201d is subject to change in instances where the government announces adjustments to holidays and non-working days. we may restrict the number of persons with access to the park due to capacity.","type":"webdescription","usagetype":"wdpro","sections":[]},"apexpiredmoreinfo":{"id":203977,"key":"apexpiredmoreinfo","text":"this pass has expired.","type":"webdescription","usagetype":"wdpro","sections":[]},"wechatintroduction.renew":{"id":203917,"key":"wechatintroduction.renew","text":"you\u2019ll enjoy park experiences and events throughout a full year of magic!\n
    • enjoy approximately 10% off for a limited time only<\/li>\n
    • benefit coupon booklet<\/li>\n
    • customized souvenir card for diamond annual pass only<\/li><\/ul>","type":"wechatdescription","usagetype":"wdpro","sections":[]},"pagedescription.renew":{"id":203757,"key":"pagedescription.renew","text":"renew now and begin your never-ending magical adventure!

      \nplease note:<\/strong> to ensure each guest\u2019s health and safety and to comply with the law and requests from the government authorities, all guests (including children) are required to register their information (click to register:

    ), app, shanghai disney resort official wechat account or wechat annual pass mini program, and a shanghai disneyland crystal annual pass reservation qr code will be issued to pass holders who have successfully made a reservation. reservations are subject to the quota limits on each reservation day. please refer to the reservation days on the up-to-date shanghai disneyland annual pass calendar.

    click here to view shanghai disneyland annual pass general terms and conditions

    prices in chinese yuan (cny).
     
     
     
     
    one-day ticket<\/h4>
    {{datetext}}<\/div>","shdr-theme-park-2017":"

    one-day ticket<\/h4>
    {{datetext}}<\/div>"},"currencysymbol":"\u00a5","currencydenominator":"cny","labeltickettype":{"adult":"standard (1.4 m)","child":"child (1.0-1.4 m)","allages":"ages 3 ","senior":"senior (ages 65 )","parking":"1-day parking","standard":"standard","discount":"child \/ senior"},"localizedtranslations":{"1":"january","2":"february","3":"march","4":"april","5":"may","6":"june","7":"july","8":"august","9":"september","10":"october","11":"november","12":"december"},"standardguest":"std_gst","defaulttickettype":"shdr-sunday-weekday-annual-pass","installmentsupported":true}]]">

    current selections

    use our annual pass installment plan and pay as little as per month with 0% interest!

    learn more - opens dialog

    annual pass installment plan details

    how to sign up:

    • select your annual pass
    • during checkout, select “pay by installments”
    • choose your preferred payment method and number of installments
    • confirm your purchase

    guests can pay for their annual pass in up to 12 monthly installments with 0% interest.

    installment terms and conditions

    • installment plan is available when purchasing shanghai disneyland annual pass products, including annual pass, designated one-day ticket upgrade to annual pass, and annual pass renewal.
    • unless otherwise provided by law, the shanghai disneyland annual pass is non-transferable, non-exchangeable and non-refundable.
    • paying in installments is available only to credit card holders from the banks that have signed agreements with union pay, along with huabei by ant financial. installment plans are not currently available to debit card holders.
    • the monthly installment payments displayed on the shanghai disney resort official website and app are estimates for reference only. for exact repayment amount, please see statements from your financial service provider.
    • please ensure that your repayments are on time. delaying or refusing to repay may impact your annual pass usage. severe cases may lead to deactivation of your annual pass.
    • the installment service is provided by your financial service providers. if you have any questions, please consult the relevant financial service providers.
    • please note that the above installment plans may be terminated at any time, the scope and content may be changed at any time without notice.
    • above terms and conditions only apply to purchasing with installment plan through the shanghai disney resort official website or mobile app. offline installment plans may differ. to learn more about available offline installment plans, please visit the ticket booth at shanghai disneyland's main entrance.
    participating lenders and interest rates12 installments
    agricultural bank of china0%
    bank of china0%
    bank of shanghai 0%
    china construction bank0%
    china citic bank0%
    china guangfa bank0%
    china minsheng bank0%
    china merchants bank 0%
    ping an bank 0%
    postal savings bank of china0%
    shanghai pudong development bank0%
    bank of communication0%
    ali huabei installment0%

  • please redeem your disney concierge services at the walt disney grand theatre in disneytown before you enter shanghai disneyland.<\/li>
  • present your host with a valid government-issued id (mainland travel permit for hong kong and macao residents or prc travel document. taiwan guests must provide their mainland travel permit for taiwan residents or prc travel document. other guests must provide a valid foreign passport).<\/li>
  • all guests booked to enjoy disney concierge services must be present at the meeting location to redeem the service together if a booking is made using one valid government-issued id.<\/li><\/ul>","anchor":"how to redeem your exclusive experience"}},"learnmoreanchor6":{"id":"","text":"","templateid":"custom-overview-header-body","type":"webdescription","sections":{"header":"terms & conditions","body":"
    • to ensure smooth park entry, guests are required to provide their government id\/travel document\/passport information (please refer to the shanghai disney resort official website) and prepaid ticket order when entering the park. guests who reserve a single ticket or a number of park tickets are required to enter the park with rest of the ticket holders booked under their government id.<\/li>
    • guests are required to provide their full name, valid id information and mobile phone number when booking. full payment must be made at the time of booking. up to five disney concierge services can be purchased using one valid id in one order, and each valid id can only be used to place one order on any selected day.<\/li>
    • at least one guest per group must be 16 years or older.<\/li>
    • disney concierge services are subject to the park\u2019s operational availability for any guests wishing to purchase a same-day order.<\/li>
    • disney premier access (dpa) and other benefits contained within the disney concierge services are restricted to the guests who redeem the disney concierge services. they are not transferable and may not be resold or exchanged for any items of value or services, including but not limited to cash, gift cards, meals, other theme park tickets or alcohol and tobacco.<\/li>
    • unless otherwise provided by law, all items contained in the \u201cdisney concierge services\u201d are non-transferable and non-refundable without our permission.<\/li>
    • dated disney concierge services can be replaced twice with new dated disney concierge services of equal or greater value by paying the difference in price \u2013 replacement eligibility is subject to availability. date changes must occur, at the latest, 52 hours prior to 00:00am on the date of the entitlement.<\/li>
    • park tickets are excluded in disney concierge services. the price of disney concierge services, as value-added services, varies by date.<\/li>
    • the dpas contained in the disney concierge services are linked to the park tickets of guests. we are not responsible for any loss or inconvenience caused by app error which is not attributable to our fault or caused by any unauthorized duplication or sale of dpas. the price of disney concierge services does not change if any of the attractions corresponding to the dpas contained in disney concierge services are temporarily suspended or closed. please verify the attractions listed on the dpa set details screen for the day, as well as the attraction real-time status published on the shanghai disney resort official app.<\/li>
    • please queue up and enter the disney premier access entrance at the attraction referred by each dpa. at the disney access point, scan the dpa qr code located within the shanghai disney resort official app or scan the qr code located on the back of your park ticket. after scanning the qr code, a cast member will check that the photo associated with the park ticket matches the identity of the person redeeming the dpa. if the dpa user does not match the visual identity of the park ticket holder, the dpa will not be accepted. dpa is valid only on the date of redemption of disney concierge services and can be used only once at each corresponding attraction.<\/li>
    • in consideration of capacity, extreme weather, special events, safety or order in the park, or if the circumstances so require, we may from time to time, change the operating hours of the park or any park attraction, close the park or any part of it to the general public temporarily, restrict the number of persons having access to the park, and\/or suspend or cancel any attraction or entertainment program.<\/li>
    • in instances of inclement weather, disney concierge services will still commence. we encourage our guests to dress accordingly. we may photograph, film, videotape and\/or record in the park. guests\u2019 entry into the park constitutes guests\u2019 consent to be filmed, photographed and\/or recorded, and to our use of these images and\/or sound recordings, which may capture your portrait and\/or voice, for our internal business, administrative and operational purposes or other directly related purposes, for the purposes of meeting the legal, safety or security requirements, or for other legitimate purposes. guests are responsible for the security and protection of their personal belongings at all times. admission to shanghai disneyland is subject to the park rules and regulations as posted on our website (
              • classic package (including ‘illuminate! a nighttime celebration’ session 1)

                benefits include:
                (subject to operational needs on that day)

                • premier admission: start your day off the right way with priority access to shanghai disneyland via the disneytown entrance.
                • disney premier access set: soaring over the horizon, roaring rapids, tron lightcycle power run, buzz lightyear planet rescue, peter pan's flight, seven dwarfs mine train, voyage to the crystal grotto, pirates of the caribbean: battle for the sunken treasure.
                • reserved viewing areas: watch mickey’s storybook express and the first illuminate! a nighttime celebration from reserved viewing areas (shanghai disneyland may offer an additional illuminate! a nighttime celebration subject to park operations).
                • convenient dining: enjoy express pickup service for turkey legs at select distribution points.
                • premium planning: make the most of your trip with our exclusive concierge services to help with any of your enquiries.
                the reserved viewing area for the illuminate! a nighttime celebration is only for the first illuminate! a nighttime celebration on the day of redemption (shanghai disneyland may offer an additional illuminate! a nighttime celebration subject to the park operations and please refer to the shanghai disney resort official app regarding the performance schedule and other details for the day).
                please note, park tickets are not included as part of the disney concierge service and guests should purchase the park tickets separately.

                deluxe package (including ‘illuminate! a nighttime celebration’ session 1)

                benefits include:
                (subject to operational needs on that day)

                • premier admission: start your day off the right way with priority access to shanghai disneyland via the disneytown entrance.
                • disney premier access set: soaring over the horizon, roaring rapids, tron lightcycle power run, buzz lightyear planet rescue, peter pan's flight, seven dwarfs mine train, the many adventures of winnie the pooh, pirates of the caribbean: battle for the sunken treasure, rex’s racer, woody’s roundup, challenge trails at camp discovery, voyage to the crystal grotto.
                • reserved viewing areas: watch mickey’s storybook express and the first illuminate! a nighttime celebration from reserved viewing areas (shanghai disneyland may offer an additional illuminate! a nighttime celebration subject to park operations).
                • convenient dining: enjoy express pickup service for turkey legs at select distribution points.
                • premium planning: make the most of your trip with our exclusive concierge services to help with any of your enquiries.
                the reserved viewing area for the illuminate! a nighttime celebration is only for the first illuminate! a nighttime celebration on the day of redemption (shanghai disneyland may offer an additional illuminate! a nighttime celebration subject to the park operations and please refer to the shanghai disney resort official app regarding the performance schedule and other details for the day).
                please note, park tickets are not included as part of the disney concierge service and guests should purchase the park tickets separately.

                classic package (including ‘illuminate! a nighttime celebration’ session 2)

                benefits include:
                (subject to operational needs on that day)

                • premier admission: start your day off the right way with priority access to shanghai disneyland via the disneytown entrance.
                • disney premier access set: soaring over the horizon, roaring rapids, tron lightcycle power run, buzz lightyear planet rescue, peter pan's flight, seven dwarfs mine train, voyage to the crystal grotto, pirates of the caribbean: battle for the sunken treasure.
                • reserved viewing areas: watch mickey’s storybook express and the second illuminate! a nighttime celebration from reserved viewing areas.
                • convenient dining: enjoy express pickup service for turkey legs at select distribution points.
                • premium planning: make the most of your trip with our exclusive concierge services to help with any of your enquiries.
                the reserved viewing area for the illuminate! a nighttime celebration is only for the second illuminate! a nighttime celebration on the day of redemption (please refer to the shanghai disney resort official app regarding the performance schedule and other details for the day).
                please note, park tickets are not included as part of the disney concierge service and guests should purchase the park tickets separately.

                deluxe package (including ‘illuminate! a nighttime celebration’ session 2)

                benefits include:
                (subject to operational needs on that day)

                • premier admission: start your day off the right way with priority access to shanghai disneyland via the disneytown entrance.
                • disney premier access set: soaring over the horizon, roaring rapids, tron lightcycle power run, buzz lightyear planet rescue, peter pan's flight, seven dwarfs mine train, the many adventures of winnie the pooh, pirates of the caribbean: battle for the sunken treasure, rex’s racer, woody’s roundup, challenge trails at camp discovery, voyage to the crystal grotto.
                • reserved viewing areas: watch mickey’s storybook express and the second illuminate! a nighttime celebration from reserved viewing areas.
                • convenient dining: enjoy express pickup service for turkey legs at select distribution points.
                • premium planning: make the most of your trip with our exclusive concierge services to help with any of your enquiries.
                the reserved viewing area for the illuminate! a nighttime celebration is only for the second illuminate! a nighttime celebration on the day of redemption (please refer to the shanghai disney resort official app regarding the performance schedule and other details for the day).
                please note, park tickets are not included as part of the disney concierge service and guests should purchase the park tickets separately.

                how to redeem your exclusive experience

                • please redeem your disney concierge services at the walt disney grand theatre in disneytown before you enter shanghai disneyland.
                • present your host with a valid government-issued id (mainland travel permit for hong kong and macao residents or prc travel document. taiwan guests must provide their mainland travel permit for taiwan residents or prc travel document. other guests must provide a valid foreign passport).
                • all guests booked to enjoy disney concierge services must be present at the meeting location to redeem the service together if a booking is made using one valid government-issued id.

                terms & conditions

                • to ensure smooth park entry, guests are required to provide their government id/travel document/passport information (please refer to the shanghai disney resort official website) and prepaid ticket order when entering the park. guests who reserve a single ticket or a number of park tickets are required to enter the park with rest of the ticket holders booked under their government id.
                • guests are required to provide their full name, valid id information and mobile phone number when booking. full payment must be made at the time of booking. up to five disney concierge services can be purchased using one valid id in one order, and each valid id can only be used to place one order on any selected day.
                • at least one guest per group must be 16 years or older.
                • disney concierge services are subject to the park’s operational availability for any guests wishing to purchase a same-day order.
                • disney premier access (dpa) and other benefits contained within the disney concierge services are restricted to the guests who redeem the disney concierge services. they are not transferable and may not be resold or exchanged for any items of value or services, including but not limited to cash, gift cards, meals, other theme park tickets or alcohol and tobacco.
                • unless otherwise provided by law, all items contained in the “disney concierge services” are non-transferable and non-refundable without our permission.
                • dated disney concierge services can be replaced twice with new dated disney concierge services of equal or greater value by paying the difference in price – replacement eligibility is subject to availability. date changes must occur, at the latest, 52 hours prior to 00:00am on the date of the entitlement.
                • park tickets are excluded in disney concierge services. the price of disney concierge services, as value-added services, varies by date.
                • the dpas contained in the disney concierge services are linked to the park tickets of guests. we are not responsible for any loss or inconvenience caused by app error which is not attributable to our fault or caused by any unauthorized duplication or sale of dpas. the price of disney concierge services does not change if any of the attractions corresponding to the dpas contained in disney concierge services are temporarily suspended or closed. please verify the attractions listed on the dpa set details screen for the day, as well as the attraction real-time status published on the shanghai disney resort official app.
                • please queue up and enter the disney premier access entrance at the attraction referred by each dpa. at the disney access point, scan the dpa qr code located within the shanghai disney resort official app or scan the qr code located on the back of your park ticket. after scanning the qr code, a cast member will check that the photo associated with the park ticket matches the identity of the person redeeming the dpa. if the dpa user does not match the visual identity of the park ticket holder, the dpa will not be accepted. dpa is valid only on the date of redemption of disney concierge services and can be used only once at each corresponding attraction.
                • in consideration of capacity, extreme weather, special events, safety or order in the park, or if the circumstances so require, we may from time to time, change the operating hours of the park or any park attraction, close the park or any part of it to the general public temporarily, restrict the number of persons having access to the park, and/or suspend or cancel any attraction or entertainment program.
                • in instances of inclement weather, disney concierge services will still commence. we encourage our guests to dress accordingly. we may photograph, film, videotape and/or record in the park. guests’ entry into the park constitutes guests’ consent to be filmed, photographed and/or recorded, and to our use of these images and/or sound recordings, which may capture your portrait and/or voice, for our internal business, administrative and operational purposes or other directly related purposes, for the purposes of meeting the legal, safety or security requirements, or for other legitimate purposes. guests are responsible for the security and protection of their personal belongings at all times. admission to shanghai disneyland is subject to the park rules and regulations as posted on our website (https://www.shanghaidisneyresort.com/en/rules)
                • these terms and conditions are subject to change. if there are mandatory requirements stated in the laws otherwise, then related ordinances will be followed. for the purposes of these terms and conditions, “we” means either or both of “shanghai international theme park company limited” and “shanghai international theme park and resort management company limited”.

                contact us

                • to learn more about disney concierge services, please contact the shanghai disney resort reservation center on 400-180-0000.
                • guests under the age of 18 must have a parent or guardian’s permission to call.
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    use this calendar to check admission dates and blockout dates for each type of annual pass.

    guests will be able to see the following six months of the pass calendar (including the current month). the pass calendar for the new month will be released in the middle of each month. the “shanghai disneyland annual pass calendar” is subject to change in instances where the government announces adjustments to holidays and non-working days. we may restrict the number of persons with access to the park due to capacity.

    shanghai disneyland annual pass disclaimer
    the shanghai disneyland annual pass is valid for 365 days (“valid period”) starting 15 days after the date of purchase. the pass validity will not be impacted by the date of the pass redemption or the date of the guest’s first entry. the shanghai disneyland annual pass holder can visit shanghai disneyland from the date of the pass redemption, but is still subject to the pass calendar.
    unless otherwise provided by law, the shanghai disneyland annual pass is non-transferable, non-exchangeable and non-refundable. the shanghai disneyland annual pass and benefits associated with it are strictly for the personal use of the individual pass holder. we reserve the right at any time to revoke the shanghai disneyland annual pass, without refund or compensation: (a) if the shanghai disneyland annual pass is used for park admission or redemption of benefits by any person other than the guest whose name is printed on the shanghai disneyland annual pass; (b) if the shanghai disneyland annual pass and/or its benefits are used for commercial purposes (including, without limitation, to obtain or purchase items or services with the intent to resell such items or services) or are misused for other purposes; (c) for unsafe, illegal or offensive behavior; (d) for any other violation of the park rules and regulations that may impede the operation of the park. we will take a photo of you as proof of your identity. your name and photograph will be associated with the shanghai disneyland annual pass, and cannot be changed. in order to guarantee the identity of the shanghai disneyland annual pass holder and ensure its usage remains strictly personal, guests are required to show the original id credential used to activate the shanghai disneyland annual pass at the turnstiles when using the shanghai disneyland annual pass to enter the park. the shanghai disneyland annual pass does not give access to the park during special events that require a separate admission charge, nor does it give free access to the parking lot, or the walt disney grand theatre. we may from time to time change the operating hours of the park or attractions, close the park or any part of it temporarily, restrict the number of persons having access to the park, and/or suspend or cancel any attraction or entertainment program due to capacity, extreme weather, special events, to ensure safety, security or order, or if circumstances so require. for the purposes of these terms and conditions, “shanghai disney resort” or "we" means either or both of “shanghai international theme park company limited” and “shanghai international theme park and resort management company limited”.

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